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Property Address

Project ID Date of Completion

Evaluator Name Occupant Name (Optional)

1.1 Was the work completed to a satisfactory standard? YesNo If no, please describe:

1.2 Were there any defects or issues identified during or after the works? YesNo If yes, please describe:

1.3 How would you rate the overall quality of the materials used? ExcellentGoodFairPoorUnknown

2.1 Have you noticed a reduction in your energy bills since the work was completed? Significant ReductionModerate ReductionNo ChangeIncrease

2.2 Is your home more comfortable in terms of temperature and insulation? YesNoN/A

2.3 Are there any specific areas of the home where you have noticed significant energy efficiency improvements? YesNo If yes, please describe:

3.1 Have you observed any improvements in indoor air quality? YesNo

3.2 Has there been a reduction in dampness, mould, or condensation within the home? YesNo

3.3 How has the work affected the overall comfort levels in your home? Significantly ImprovedModerately ImprovedNo ChangeWorsened

4.1 How satisfied are you with the communication and support provided during the process? Very SatisfiedSatisfiedNeutralDissatisfied

4.2 Were your expectations met in terms of the works outcome? YesNo If no, please describe:

4.3 How likely are you to recommend this service to others? Very LikelyLikelyNeutralUnlikely

5.1 Are all the installed systems (e.g., heating, ventilation) functioning as expected? YesNoN/A If no, please describe:

5.2 Have you experienced any issues with the operation of new equipment or systems installed? YesNo If yes, please describe:

5.3 Do you feel that the work has met its intended goals for energy efficiency and comfort? YesNo If no, please describe:

6.1 How would you rate the aesthetic impact of the work on your property? ExcellentGoodFairPoor

6.2 Were there any unexpected changes to the appearance of your home? YesNo If yes, please describe:

7.1 Have you been provided with adequate information on maintaining the improvements? YesNo

7.2 Do you foresee any challenges in maintaining the new systems or structures? YesNo If yes, please describe:

8.1 Have the improvements led to any cost savings (e.g., reduced energy bills)? Significant SavingsModerate SavingsNo SavingsIncreased Costs

8.2 Would you consider investing in further works in the future based on this experience? YesNo

9.1 What aspects of the project do you think were most successful?

9.2 Were there any areas of the project that you felt could have been improved?

9.3 Do you have any additional comments or feedback regarding the works?

Thank you for your feedback!

This information will help us improve future projects and ensure that we continue to meet the highest standards of quality and customer satisfaction.

Project Information